Main Job Tasks, Duties and Responsibilities

  • Prepare and manage correspondence, reports and documents
  • Organize and coordinate meetings, conferences, travel arrangements
  • Take,type and distribute minutes of meetings
  • Implement and maintain office systems
  • Maintain schedules and calendars
  • Arrange and confirm appointments
  • Organize internal and external events
  • Handle incoming emails, mail and other material
  • Set up and maintain document management systems
  • Set up work procedures
  • Collate information
  • Maintain databases
  • Communicate verbally and in writing to answer inquiries and provide information
  • Liaison with internal and external contacts
  • Coordinate the flow of information both internally and externally
  • Operate office equipment
  • Manage office supplies

Education and Experience

  • Relevant training or qualification
  • Knowledge and experience of relevant software applications including spreadsheets and database management
  • Knowledge of administrative and clerical procedures
  • Knowledge of business principles
  • Proficient in spelling, punctuation, grammar and other English language skills
  • Proven experience of producing correspondence and documents
  • Proven experience in information and communication management
  • Required typing speed

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Key Competencies

  • Verbal and written communication skills
  • Attention to detail
  • Confidentiality
  • Planning and organizing
  • Time management
  • Interpersonal skills
  • Customer-service orientation
  • Initiative
  • Reliability
  • Stress tolerance

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