Mô tả công việc | Sales Account Executive – Mẫu 1 (ENG)

Job brief

• We are looking for an experienced Sales account executive to join our Sales department. You will act as a liaison between our sales team and our clients, ensuring customer satisfaction.
• As a Sales account executive, you should showcase excellent communication and negotiation skills. You should also act proactively to address clients’ needs and facilitate the sale process from beginning to the end.
• Ultimately, you should contribute to an increase in sales and maintain our company-client relationships at a high standard.

Responsibilities

• Manage key accounts
• Act as the point of contact for clients
• Organize regular client meetings to discuss their requirements
• Resolve problems and handle complaints in a timely manner
• Identify new potential customers
• Supervise sales account representatives
• Ensure budget and time requirements are met
• Stay up-to-date with new features and product launches
• Establish best practices
• Monitor and report on sales performance analytics
• Suggest innovative ideas to increase sales and improve customer experience

Requirements

• Proven work experience as a Sales account executive
• Hands on experience with customer service
• An ability to gasp clients needs and to increase customer engagement
• Solid knowledge of CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Excellent communication and negotiation skills
• Analytical and time-management skills
• BSc degree in Business Administration, Marketing or relevant field

More resources:

• Source and recruit Sales Account Executives with Workable’s Boolean search cheat sheets.
• Assess relevant skills and qualifications with our Account Executive interview questions.

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